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Legal

Privacy Policy

Last updated: March 2026  ยท  We are committed to protecting your privacy

Effective: March 1, 2026

Contents

  1. Overview
  2. Information We Collect
  3. How We Use Your Information
  4. Information Sharing
  5. Cookies & Tracking
  6. Your Rights
  7. Data Security
  8. Data Retention
  9. Contact Us

1. Overview

PMpathshala ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit pmpathshala.com or enroll in any of our courses.

We process your data in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 applicable in India.

Please read this policy carefully. If you disagree with any terms, please discontinue use of our services.

2. Information We Collect

We collect information you provide directly to us, as well as information gathered automatically when you use our website.

Information you provide:

  • Identity data: Full name, email address, phone number
  • Payment data: Transaction ID and payment status (we do not store card numbers or UPI PINs โ€” all payment processing is handled by PhonePe)
  • Course activity: Assignment submissions, session attendance, progress data
  • Communications: Messages sent via WhatsApp, email, or our contact forms

Information collected automatically:

  • Browser type, IP address, and device information
  • Pages visited, time spent, and navigation patterns on our website
  • Cookie data (see Section 5)
Data TypePurposeLegal Basis
Name, Email, PhoneEnrollment confirmation, course communicationContract performance
Payment detailsTransaction processing via PhonePeContract performance
Course activityCertificate issuance, progress trackingLegitimate interest
Usage dataWebsite improvement, analyticsLegitimate interest
CommunicationsCustomer supportConsent

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your enrollment and confirm payment
  • To deliver course content, schedule updates, and batch communications
  • To issue Certificates of Completion
  • To provide customer support and respond to your queries
  • To send course-related announcements, reminders, and updates
  • To improve our courses, website, and services
  • To send promotional information about new courses (you may opt out at any time)
  • To comply with legal obligations

We will never use your data in ways that contradict this policy without first obtaining your explicit consent.

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

  • PhonePe: Payment processing. PhonePe receives transaction data necessary to process your payment securely.
  • Web3Forms: Form submission notifications. Enrollment form data is transmitted to notify our team.
  • Zoom: Live session delivery. Your name may be visible to other batch participants during sessions.
  • Legal requirements: If required by law, court order, or governmental authority.
  • Business transfers: In the event of a merger or acquisition, your data may be transferred with prior notice.

All third-party service providers we work with are contractually obligated to handle your data securely and only for the purposes we specify.

5. Cookies & Tracking

Our website uses cookies โ€” small text files stored on your device โ€” to enhance your experience. We use the following types:

  • Essential cookies: Required for the website to function (e.g., remembering your cookie consent preference).
  • Analytics cookies: Help us understand how visitors use our site so we can improve it.
  • Preference cookies: Remember your settings and preferences for future visits.

You can control or disable cookies through your browser settings. Disabling essential cookies may affect the functionality of our website. By clicking "Accept" on our cookie banner, you consent to our use of cookies as described above.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your data, subject to legal and contractual obligations.
  • Withdrawal of consent: Withdraw consent for marketing communications at any time.
  • Portability: Request your data in a portable, machine-readable format.
  • Objection: Object to processing of your data for direct marketing purposes.

To exercise any of these rights, email us at support@pmpathshala.com. We will respond within 30 days.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include:

  • HTTPS encryption for all data transmission
  • Secure payment processing via PCI-DSS compliant PhonePe
  • Access controls limiting who can view personal data internally
  • Regular review of our security practices

While we take commercially reasonable precautions, no method of internet transmission is 100% secure. We encourage you to use strong passwords and to notify us immediately if you suspect any unauthorised use of your account.

8. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy:

  • Enrolled students: Data retained for the duration of your course access plus 3 years for record-keeping.
  • Payment records: Retained for 7 years as required by financial regulations.
  • Marketing data: Retained until you unsubscribe or withdraw consent.
  • Website analytics: Retained in anonymised form for up to 2 years.

You may request earlier deletion of your data (except where retention is legally required) by contacting us.

9. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact our data point of contact:

  • Email: support@pmpathshala.com
  • Phone: +91-9667783900
  • WhatsApp: Chat on WhatsApp

We are committed to resolving any privacy concerns promptly and transparently.

This Privacy Policy was last reviewed and updated in March 2026. We may update this policy from time to time and will notify enrolled students of significant changes via email. Continued use of our services after any changes constitutes acceptance of the updated policy.

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